Privacy Policy

Effective date: July 17, 2026
Last updated: October 22, 2026

This Privacy Policy explains how MehyarSoft LLC ("MehyarSoft," "we," "us," or "our") collects, uses, discloses, and protects information when you use AIMECH.APP, aimech.app, and related services (collectively, the "Service"). MehyarSoft LLC operates AIMECH.APP from New York, United States.

1. Information We Collect

Information you provide

We may collect:

• Account information, such as your name, email address, authentication details, and account preferences.
• Vehicle information, such as VIN, license plate and issuing state, year, make, model, trim, engine, mileage, nickname, maintenance history, service events, and saved manufacturer specifications with lookup timestamps.
• Diagnostic content, including symptoms, questions, OBD-II codes, conversation history, and AI-generated results.
• Images, screenshots and files you upload for vehicle analysis, including identifiers or other details visible in them. We do not collect or analyze sound recordings. If you use dictation, your speech is converted to text by your device's speech-recognition service — in the iOS app, Apple's speech framework, on your device or on Apple's servers depending on your device settings — and we receive only the resulting text; the audio never reaches our servers.
• Support communications and information submitted when you contact us.
• Subscription information, such as your plan, subscription status, usage, Stripe customer identifier or Apple transaction identifier, and billing-cycle dates. Payment card details are collected and processed directly by Stripe for website subscriptions, or by Apple for subscriptions purchased in the iOS app; we do not store full card numbers. Apple also sends us subscription-status notifications so we can keep your plan current.

Information collected automatically

When you use the Service, we and our service providers may collect device and browser information, IP address, operating system, referring pages, approximate location derived from IP, timestamps, feature usage, diagnostics, crash data, and similar log information. We may use cookies, local storage, and similar technologies to keep you signed in, remember preferences, protect the Service, and understand performance.

Guest diagnosis counter. You can run one diagnosis before creating an account. To enforce that free limit and our daily guest budget, we create a one-way salted hash from your IP address, browser user agent, and a random first-party cookie value, and we store only that hash and when it was created. We do not store the raw IP address or user agent for this purpose, and the text and vehicle details of a guest diagnosis are not stored on our servers. If you choose to create an account from the save prompt, the vehicle and diagnosis are then saved to your new account, as described above.

Information from third parties

We may receive authentication details from an identity provider you choose — for example, if you use Sign in with Apple, Apple verifies your identity and may give us a private relay email address instead of your real one — subscription and transaction status from Stripe or, for in-app subscriptions, from Apple, and vehicle decoding information from the U.S. National Highway Traffic Safety Administration (NHTSA) vPIC service. When you request a VIN lookup, that VIN is transmitted to NHTSA. Model-level recall checks send the vehicle year, make and model. We store manufacturer specifications you choose to save, along with their retrieval date. We do not use a plate-to-owner or plate-to-VIN database.

2. How We Use Information

We use information to:

• provide, personalize, maintain, and secure the Service;
• identify vehicles and generate vehicle-specific diagnostic or inspection guidance;
• process subscriptions, enforce plan limits, and administer accounts;
• save garage, diagnostic, inspection, and maintenance history;
• respond to support requests and send service-related communications;
• detect abuse, fraud, security incidents, and technical failures;
• analyze and improve reliability, usability, and features;
• comply with law and enforce our Terms of Service.

We may aggregate or de-identify information so it no longer reasonably identifies you and use that information for lawful business purposes.

3. AI Processing

The Service uses artificial intelligence to respond to prompts and analyze uploaded vehicle images and screenshots, together with the text you provide, including text descriptions of sounds. Clearly readable vehicle facts may update your garage from chat; review identifiers for transcription errors and use Activity to review or undo changes. Your prompts, relevant vehicle details, conversation context, and uploaded files may be sent to AI and infrastructure providers solely to operate the requested feature. AI output may be inaccurate and should not contain information you do not want processed for this purpose. Do not upload passwords, payment card data, government identification documents, medical information, or unrelated confidential information.

Chat media is private to your account: photos and files you upload are stored under your account and served only to you while you are signed in — a media link does not work for anyone else, signed in or not. As good practice, crop out faces, addresses, registration-document details and unrelated personal information before uploading, and upload only content you are authorized to share.

4. How We Disclose Information

We may disclose information:

• To service providers that support hosting, databases, authentication, file storage, AI processing, email delivery, customer support, security, and payment processing.
• At your direction, including when you use a third-party link or feature.
• For legal and safety reasons, when reasonably necessary to comply with law, protect rights and safety, investigate fraud, or enforce agreements.
• In a business transaction, such as a merger, financing, acquisition, reorganization, or sale of assets, subject to appropriate protections.

We do not sell personal information for money. We use Google Analytics and Google Tag Manager (provided by Google) and the Meta (Facebook) pixel to understand how visitors use the Service and to measure our advertising. These third-party tools are consent-gated: they load with data collection disabled, and they do not set analytics or advertising cookies or send usage data to Google or Meta until you accept in our cookie notice. If you accept, Google and Meta receive information such as the pages you visit, your device and browser details, your IP address, and your interactions with the Service, and may set cookies or similar identifiers; they process that information under their own privacy policies. You can decline in the cookie notice — the Service works the same either way — and you can withdraw a previous acceptance by clearing this site's stored data in your browser, which makes the notice ask again. You can also opt out of Google Analytics with Google's browser add-on (tools.google.com/dlpage/gaoptout) and manage Meta ad personalization in your Facebook ad settings. We also operate a first-party audience measurement tool of our own that counts page visits and link clicks anonymously to understand which products people use; it honors Do Not Track and Global Privacy Control signals, does not fingerprint your device, and only uses a persistent identifier after you grant consent. If we add other analytics or advertising tools in the future, we will update this policy first to describe the tools, the information they receive, and the choices available to you. You may contact us about applicable privacy choices and rights.

5. Payments and External Services

Stripe processes paid subscriptions under its own privacy policy. Subscriptions purchased in the iOS app are processed by Apple under Apple's privacy policy. AIMECH.APP may link to NHTSA, Amazon, vehicle valuation and selling services, repair resources, or other third-party sites. Vehicle-profile selling links open external sites without including your VIN or plate in those links; information you subsequently provide is handled by the destination service. Their privacy practices are governed by their own policies, and we are not responsible for those practices. As an Amazon Associate, we may earn from qualifying purchases made through eligible links.

6. Data Retention

We retain personal information for as long as reasonably necessary to provide the Service, maintain your account, meet legal and accounting obligations, resolve disputes, prevent abuse, and enforce agreements. Retention periods vary by the type of information and why it was collected. Account deletion may not immediately remove information from backups, security logs, legal records, or records we must retain by law.

7. Your Choices and Privacy Rights

You may review or update certain account and vehicle information in the Service. You may request account deletion through the Account page. The full deletion process, timeline, and what we retain are described on our Data Deletion page. Depending on where you live, you may also have rights to request access, correction, deletion, portability, or restriction of certain processing, and to appeal a denied privacy request.

To submit a privacy request, use the info@mehyar.us and identify AIMECH.APP in your message. We may verify your identity before completing a request. Authorized agents may submit requests where permitted by law, subject to verification of their authority.

You can control cookies or local storage through your browser, although disabling them may prevent parts of the Service from working.

8. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No system or transmission method is completely secure, and we cannot guarantee absolute security. You are responsible for protecting your account credentials and device.

9. Children's Privacy

The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can take appropriate action.

10. International Use

MehyarSoft operates from the United States. If you use the Service from another country, your information may be transferred to and processed in the United States and other locations where our providers operate, which may have different data-protection laws.

11. Changes to This Policy

We may update this Policy as the Service or law changes. We will post the updated version here and revise the "Last updated" date. If required by law, we will provide additional notice.

12. Contact Us

AIMECH.APP is operated by MehyarSoft LLC. Questions or privacy requests may be submitted through info@mehyar.us.